Malouf CarbonCool + OmniPhase Pillow - Queen - OPEN BOX

An 'Open Box' item means the original packaging has been opened, often due to a customer return or display use. The pillow itself has been inspected to ensure it is in excellent condition and fully functional, though the box may show signs of handling.

The pillow uses microencapsulated phase change material that absorbs and releases heat to maintain a consistent temperature. This works alongside graphite-infused memory foam, which actively pulls heat away from your head and neck throughout the night.

No, this pillow is not machine washable. Because of the specialized cooling materials and memory foam core, you should spot clean the cover only and avoid submerging the pillow in water.

No, this specific model is not listed as hypoallergenic. If you have severe allergies or sensitivities, you may want to consider using a protective, hypoallergenic pillowcase to create a barrier.

The pillow uses memory foam, which typically offers a balance of contouring support and pressure relief. While firmness is subjective, the ventilated design helps prevent that 'sinking' feeling often associated with traditional memory foam by promoting better airflow.